vCloudPoint For Services

Technology is changing customers’ expectations. They want faster service, immediate access to information, and a better customer experience. Service companies providing legal, technology or other professional services need to maximize employee productivity to improves customer experience. Traditional desktop PCs often result in lost hours due to outages, downtime and time wasted waiting for remote support and patch cycles. vCloudPoint Sharing Computing with zero clients provide the reliability and flexibility to get the services up and running quickly. Service companies gain the flexibility, scalability, and IT simplicity that they need to support key business initiatives and new innovations.

Key Benefits:

Quick Response Time
Secure Policy Control
Service Device Compatible

More Benefits:

Reduces workstation purchase costs, energy consumed, eliminates time spent managing, fixing and updating aging PCs.

The computing resources are active on the shared host and could be accessed in moments, putting the support representatives in a better position to service customers.

Flexible desktop provisioning allows company employees to access desktops tailored to the needs of specific clients or engagements. IT staff can configure each desktop with specific settings such as audio, USB, video and session expiration time according to the role of the employee.

Provisioning for a new workstation is simply user creation plus peripheral connections,, reducing user downtime in the event of a desktop corruption and getting new users up and working faster.

The sharing model simplifies patch and update cycles, letting IT staff perform updates and patching within the data center in minutes that it will have little impact on employee productivity.

The integrated monitoring, controlling and chatting functions enables IT administrators or supervisors to provide support easily and quickly from the server side.

Stops interruptions to productivity from lengthy reboot and resume cycles – with every login to the desktops, users are back at their desktop with all open applications and files still in place.

Eliminates risk of data loss in the office and in the field with storage free vCloudPoint zero clients, ensuring that confidential client data isn’t at risk, preventing legal liability and brand damage from loss disclosures.

IT staff could create a generic environment and enable end users to log into specialized applications at will. This has made setting up training environments much easier.

vClouPoint zero clients provides unsacrificed PC-experience with high quality audio and nano-second delay in message delivery, supporting a variety of communications services, such as telephone and Internet access, to customers.

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